Provider engagement
Explore connection to the organization, confidence in leadership, communication, and the ability to influence improvements. Use surveys and focused listening to identify shared priorities.
Workforce & Provider Engagement
Listen to your people. Make improvement visible.
PatientEXP brings employee engagement, Provider Engagement & Wellness, communication, and improvement support together. Listen to physicians and other providers, understand the conditions that shape their work, and equip leaders to respond to engagement and wellness needs.
Support the people delivering care
Provider Engagement & Wellness
Understand how physicians and other providers experience their work—and turn their feedback into practical support, stronger connection, and visible improvement.
Provider wellness
Listen to providers about workload, administrative burden, practice friction, professional fulfillment, and support needs. Identify conditions leaders can address to better support well-being.
Leadership action
Assign an accountable leader, choose practical changes, and communicate progress. Revisit engagement and wellness themes to understand whether providers experience meaningful improvement.
Confidential listening. Visible follow-through.
Agree on confidentiality, reporting thresholds, instrument selection, and access before collecting feedback. Use appropriately aggregated findings to guide action while protecting individual responses.
Your engagement
Give leaders a plan their teams can see.
Scope the services, deliverables, and responsibilities around your priority. Agree on a baseline, review period, and measures before work begins.
What you receive
- An employee or provider listening plan
- Aggregated findings and improvement priorities
- Leader action plans and communication support
What you bring
- An executive sponsor and workforce audience
- Agreed confidentiality and reporting thresholds
- Leaders with time and authority to act on findings
What we measure
- Participation and engagement or wellness trends
- Completion of leadership commitments
- Reported practice friction and confidence in follow-through
Representative use cases
Turn listening into meaningful follow-through.
Employee and provider survey insights
Design and administer engagement research, interpret the findings, and connect team priorities to visible leadership action and follow-through.
Targeted pulse listening
Explore priority themes with the teams and locations closest to the work.
Leader activation
Support accountable action plans with real-time employee news, leadership updates, and bi-directional employee communication.
Research and improvement services
Support the people behind the experience.
Employee engagement research
Confidential surveys, pulse listening, analysis, and action planning to understand workplace conditions and improvement priorities.
Provider Engagement & Wellness
Provider engagement and wellness assessments that help leaders understand professional fulfillment, workload, support needs, and barriers to effective care.
Referring-physician feedback
Research with external referral sources to understand communication, service, and referral barriers. This is a distinct audience from employed clinicians.
Communication coaching
Individual shadow coaching and communication education that translate patient feedback into practical skills.
Team training and continuing education
Virtual onboarding and training, service-quality education, and management development tailored to the selected improvement priorities.
Leadership follow-through
Facilitated action planning, digital recognition, and virtual employee innovation and crowdsourcing help teams participate and see how their input informs decisions.
Support your team