Find the right solution
Match your priority to the available measurement, communication, and improvement services.
Compare solutions and servicesTrust Activation Resource Center
Move from insight to action.
Choose a practical starting point: identify a priority, estimate its value, or explore the Trust Activation approach with your team.
Tools and reading
Choose the resource for your next decision.
Start with the assessment to identify a priority or the calculator to explore a defined opportunity. Use the guides to build a shared understanding.
Assessment
Activation Readiness
Interactive assessment
Experience Activation Assessment
Identify strengths and gaps across the five Trust Activation steps.
Take the assessment
Value & Impact Calculator
Estimate the Opportunity
Interactive planning tool
Experience Activation Value & Impact Calculator
Explore potential value using your volumes, improvement targets, and financial assumptions.
Estimate potential value
Executive Brief
From feedback to accountable action
PDF · Executive overview
Trust Activation Executive Brief
A concise overview of why healthcare experience programs must move beyond measurement.
Open the executive brief
Executive Playbook
Trust Activation
Form access
Trust Activation Playbook
Request the playbook through a short form. Use its frameworks to connect an experience priority with accountable action.
Request the playbook
White Paper
The Case for Experience Activation
White paper · Resource page
The Case for Experience Activation
Explore how health systems connect patient and operational signals to timely, accountable action.
Explore the white paper
Visual Framework
Five Steps to Activate Trust
PDF · Complete visual series
Trust Activation Visual Series
One PDF covering the five steps of Trust Activation and a workforce-impact guide.
Open the visual seriesAssessment results support planning. Value estimates are illustrative estimates based on your inputs, not a financial forecast or a guarantee of results.
Put the resources to work
Choose your next step.
Plan a focused pilot
See the Activation Sprint deliverables, team responsibilities, and decisions needed to launch.
Explore the Activation SprintExplore client use cases
See customer workflows, reported impact, and additional applications.
Explore client use casesRead the core perspective
Understand how Experience Activation connects listening with useful follow-through.
Explore PatientEXP InsightsUsing the tools
Start with what you know.
Which tool should our team use first?
Start with the assessment when you need to identify an activation priority. Use the value and impact calculator when you have a defined opportunity and assumptions to explore. Bring either result to a Design Session to discuss a focused pilot.
Does the value and impact calculator demonstrate proven results?
The calculator models a potential business case using the assumptions you enter. Its estimates help frame a discussion; realized value must be validated through a defined baseline, implementation costs, measured outcomes, and an agreed evaluation period.
Activate your next step
Bring one priority. Leave with a clearer path to action.
Bring a question or a priority to discuss. You do not need to complete an assessment or estimate value before contacting us.
Request a Design Session